RhPf Electronics*

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Privacy Policy

Privacy Policy at RhPf Electronics

At RhPf Electronics, we respect your privacy and handle your personal data in accordance with the Swiss Federal Act on Data Protection (nFADP). This Privacy Policy explains what data we collect when you visit https://rhpfelectronics.com, purchase our handmade guitar pedals, or interact with us, and how we use, protect, and store that data.

1. Responsible Party

RhPf Electronics
Owner: Thomas Besse
Spitzackerstrasse 30
4103 Bottmingen, Switzerland
Email: contact@rhpfelectronics.com

2. What Data We Collect

We collect the following types of personal data when you use our website or purchase our products:

  • Identity and contact details: name, address, email, phone (for order fulfillment and customer service).
  • Transaction data: order details, billing/shipping address, payment confirmation.
  • Technical data: IP address, browser type, device information.
  • Usage data: pages visited, time spent, clicks, via analytics tools.
  • Cookies: to improve user experience, measure site traffic, and save preferences.

3. Purpose and Legal Basis

We process your data only where permitted by Swiss law:

  • Contract performance (processing and delivering your orders).
  • Consent (newsletter subscription, analytics/tracking where applicable).
  • Legitimate interests (website security, fraud prevention, improving our site).

4. How We Use Your Data

  • To process and ship your guitar pedal orders.
  • To provide support and handle inquiries.
  • To improve our website and product presentation.
  • To send optional marketing communications, if you have opted in.

5. Sharing of Data

We only share your data with trusted service providers where necessary:

  • Payment processors (e.g. PayPal, Stripe) for secure transactions.
  • Shipping providers (e.g. Swiss Post) to deliver your orders.
  • Hosting and analytics providers for website operation and improvement.

We do not sell your data to third parties.

6. International Data Transfers

If services we use (e.g. analytics or payment providers) are based outside Switzerland/EU, we ensure appropriate safeguards (adequacy decisions, contractual clauses) are in place.

7. Storage Duration

We keep your personal data only as long as required:

  • Order-related data: stored for legal retention periods (usually 10 years for accounting).
  • Marketing data: until you withdraw your consent.
  • Technical and analytics data: as long as needed for our legitimate interests.

8. Your Rights

Under Swiss law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of inaccurate data.
  • Restrict or object to certain processing.
  • Withdraw consent at any time (e.g. for newsletters).

To exercise your rights, please contact us at contact@rhpfelectronics.com.

9. Cookies and Tracking

Our site uses cookies and analytics to improve usability and measure performance.
You can disable cookies in your browser, though some site functions may be limited.

10. Changes

We may update this Privacy Policy from time to time. The current version is always available on our website.

Last updated: October 2025